hanging on the telephone

Posted: 06/30/2004 in daily life

I am bored.

I am on hold.

I have been on the phone with Fed-Ex for 17 minutes and 38 seconds. It took me nearly 5 minutes to get through to a human – since there wasn’t an automated option for operator… I just kept repeating ‘raspberry’ when prompted for which service I wished and finally it gave up it’s line of defence and I got through.

So I now have fellow by the name of Dave to help – all I want to do is pick up the package they tried to deliver today at the mobile truck stop near the station. But, Dave refuses to believe me when I tell him this option exists. It is not on his computer screen therefore I am an eccentric British girl talking nonsense.

I am firm, but polite, when inform him that not only have a picked up zillions of packages there but that on Fed-Ex’s door tag it is listed as a pick option. Secretly, I want to tell him that the Eiffel Tower, leaning tower of Pisa or Big Ben are not listed on his monitor but they do exist.

He is now speaking to his supervisor.

I am trying to use my time productively….booking tickets for Fahrenheit 90/11, checking on my latest Amazon order and finding hotels in Boston.

All sorted – Dave has been informed of the code that goes with the mobile truck stop location so therefore it now exists.

Time wasted 23 minutes and 4 seconds….

  1. jennifer c. says:

    Sad, but hysterical!!

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